FAQs


Please Note!

HD FRIEND is a Web Scraper, Coded to Crawl & Index Video Hosts. HD FRIEND Do Not Host or Upload any Videos Therefore, HD FRIEND is not Responsible for the Accuracy, Compliance, Copyright, Legality, Decency, or Any Other Aspect of the Content from the Scraped Sites.

1 – Video player error message

If you are getting a “Script Error” or a “Error Loading Media”, Its usually due to the servers being Swamped (peak times) if you click play again or try again in a short wile it should work again.If the error is persistent there maybe other underlying reasons for example – issues with Internet Service Provider (ISP) or DNS Server, CloudFlare Servers, your hardware and software configuration, your internet connection, or problems with the video itself due to encoding or DMCA. Below are a list of things that may help resolve issue.

2 – Try again after sometime

In most cases, the video start working again after a short while.

3 – Reload the page

On many browsers, you can press the F5 key or Command+R / CRTL+R keys on your keyboard to refresh the page.

4 – Buffering Issues

Best way it to pause for 60 seconds at-least to allow the video to load.

5- Change Browser

Some people notice that if the video is playing up in Chrome it works fine in Internet Explorer.

6 – Pop-Up Blocker

Enable Popup blocker to the highest settings.

7 – Upgrade your browser

HD FRIEND uses the latest html5 Technology upgrading your browser may just fix bugs
Google Chrome
Firefox
Internet Explorer
Safari
Opera

8 – Update your Flash Player

Some videos on YouTube are streamed through Adobe Flash Player, a plug-in for your web browser, so make sure to update to the latest version.

9 – Turn on JavaScript

JavaScript is required for many features to work. Make sure JavaScript is enabled on your browser.

10 – Clear your cache and cookies

Clearing your cache and cookies can improve the speed and performance of your browser.


–Final Note!

You do not need 3rd party software/addons to use HD FRIEND. Some Ads may encourage you download FLV Player etc, Please use at your own risk.
 
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